Terms and Conditions

These terms outline how we can work together respectfully while protecting everyone's rights and interests.


Our Agreement Together

When you use our website or join our programs, you're entering into a thoughtful agreement with us. We've written these terms in clear language so you know exactly what to expect.


What We Offer

We pour our heart into creating educational experiences and content. To be clear about what this means:

- Our work is educational and experiential

- We share knowledge and insights, but don't provide medical or therapeutic services

- Every person's journey is unique, so we can't guarantee specific outcomes

- We strive for excellence but are human - occasional errors may occur

Our Refund Philosophy

We ask that you make your purchase decisions mindfully, as we do not offer refunds. This policy helps us focus our energy on serving our community rather than processing returns.

Payment Terms

- All payments are binding commitments

- Payment plans must be completed in full

- Missed payments may result in immediate service suspension

- No access to programs until payment is received

- Third-party payment processor terms also apply

- All prices in USD unless stated otherwise

Protecting Creative Work

All our content, unless stated otherwise is protected by intellectual property law and includes:

- Course materials and content

- Workshop materials and methodologies

- Video and audio recordings

- Written resources

- Frameworks and approaches

Usage Guidelines

When you purchase our programs, you agree not to:

1. Share or distribute materials

2. Allow others to access your account

3. Create derivative works

4. Use content commercially

5. Reproduce or republish materials

6. Translate without permission

7. Incorporate our content into your offerings without prior permission

Your License

- Single-user, non-transferable

- Personal use only

- No ownership rights granted

- Cannot be shared or transferred

Participation Guidelines

For online and in-person services:

- Maintain respectful communication

- No disruptive behavior

- Confidentiality of other participants required

- We reserve the right to remove disruptive participants

Online Access

- Platform access may vary

- Technical requirements are your responsibility

- No guarantee of uninterrupted service

- Right to change platforms with notice

- Download permissions vary by program

- Time-limited access where applicable

Cancellation Policies

One-on-One Mentorship Containers

  • No cancellations once you've entered the container

  • Full payment required regardless of completion

  • All payment plans must be honoured in full

  • No refunds under any circumstances

Community Membership

  • Month-to-month subscription

  • Cancel anytime through your account settings

  • Access continues until the end of paid period

  • No partial month refunds

Institutional/ University Collaborations

  • Once contract is signed and payment processed, no cancellations

  • No refunds for scheduled or completed work

  • Payment must be completed as per contract terms

  • Rescheduling subject to availability and contract terms

Your Original Work

If our work inspires your creations:

- You own your original content

- Your work must be substantially different

- Cannot incorporate our protected materials

Community Guidelines

- Respect confidentiality

- No solicitation

- No harassment or discrimination

- We reserve the right to remove from community spaces

Liability Protection

You understand and agree that:

- You're responsible for your own wellbeing

- We're not liable for personal interpretations

- No responsibility for actions taken based on our content

- Force majeure applies for unexpected events

- You assume responsibility for your experience

- Inform us of relevant health conditions

Privacy and Security

- We protect your personal information

- Payment details are processed securely

- Community discussions are confidential

- See our Privacy Policy for details

Updates

We may update these terms occasionally. Continued use of our services constitutes acceptance of any changes.

Contact

Questions about these terms? We're here to help:

ania@aniazoltkowski.com

Last Updated: 6th Feb, 2025.